Health Coaching Agreement
THE PARTIES: This Agreement is between Sacra Radiance LLC (“Coach”), represented by Tiaha Johnson, NBC-HWC, and the service consumer (“Client”).
EFFECTIVE DATE: This Agreement is effective immediately upon the date of the final signature.
SERVICES: Coaching is a relationship of respect between coach and client. Coach & client will co-explore the topics, challenges, concerns, changes and successes of health and wellness in these integrative and holistic sessions. The approach will be to utilize client strengths and values with coach strategies to move toward greater health and wellness. The Client will receive the specific number of sessions and materials included in the package purchased at checkout. All sessions must be used within 12 months of the effective date, after which any unused sessions will expire.
SCHEDULING: If the Client needs to cancel/reschedule the appointment, the Client must do so at least 24 hours in advance. Sessions cancelled with less than 24 hours' notice are forfeited and will not be refunded or rescheduled. Any number exceeding three (3) late cancellations/no-shows will result in the termination of the coaching relationship between the client and health coach without refund.
ROLE: The Client understands that the role of a Health Coach is not to prescribe, provide medical care, to diagnose, to treat or to cure any disease/condition of the physical or mental condition of the human body. Rather, the Coach is a mentor who has been trained to motivate and empower clients to reach their health goals via positive, sustainable lifestyle changes. The Client understands that the Coach is not acting in the capacity of a doctor or psychologist, and that any advice given by the Coach is not meant to take the place or advice by these professionals. The Client should discuss any dietary changes or potential dietary supplements use with his or her doctor, and should not discontinue any prescription medications without first consulting his or her doctor. The Client has chosen to work with the Coach and understands that the information received should not be seen as medical advice and is not meant to take the place of seeing other licensed health professionals.
PERSONAL RESPONSIBILITY AND INDEMNITY: The “Agreement” refers to Health Coaching Services between the Coach and Client. The Client acknowledges to take full responsibility for the life and well-being of the Client (and family/children where applicable), including all related decisions made during and after this Agreement.
The Client expressly assumes the risks of the Agreement, including the risks inherent of trying new foods, or lifestyle changes. The Client releases the Coach from/against any and all liability, damages, causes of action, allegations, suits, sums of money, expenses, claims and demands whatsoever, in law or equity, which the Client ever had, now has or will have in the future against the Coach arising from (i) the Client’s past or future participation in the Agreement; (ii) the acts or omissions of Coach in connection with the Agreement; or (iii) any accident, injury or death to persons, or loss of or damage to property, or fines and penalties which may result in whole or in part, by reason of the Agreement except to the extent that such damage is due solely and directly to the gross negligence of the Coach.
CONFIDENTIALITY: The Coach will keep the Client’s information private, and will not share the Client’s information unless the Client has provided written permission to share, or unless someone’s life is at risk, or unless compelled to by law. Data is stored in HIPAA-compliant Google Workspace.
INTELLECTUAL PROPERTY: All materials, checklists, guides, and templates provided to the Client are the proprietary property of Sacra Radiance LLC. These materials are provided for the Client’s individual, personal use only. Client agrees not to share, copy, distribute, or sell any of the materials provided by the Coach to any third party, whether for commercial or non-commercial purposes, without express written consent.
PAYMENTS: The Client agrees to pay the fees associated with the package selected at the time of checkout. A receipt of this transaction will be sent to the Client’s email and shall serve as a record of the financial agreement.
REFUNDS, PAUSES, AND TRANSFERS: Due to the nature of coaching services and the time reserved in the Coach’s calendar, all purchases are non-refundable once the first coaching session has occurred. By purchasing a coaching package, the Client acknowledges their commitment to the full duration of the selected service.
In certain circumstances, and at the Coach’s sole discretion, a Client may request to pause their package for up to six (6) months in the event of a documented emergency. Alternatively, the remaining value of unused sessions may be transferred to another individual, subject to the Coach’s written approval and the third party’s agreement to these Terms & Conditions.
TERMINATION: Either party may terminate this agreement at any time with seven (7) days written notice before the next session. If Coach terminates, a pro-rated refund for unused sessions will be provided.
ARBITRATION, CHOICE OF LAW, AND LIMITED REMEDIES: In the event that there ever arises a dispute between Coach and Client with respect to the services provided pursuant to this agreement or otherwise pertaining to the relationship between the parties, the parties agree to submit to binding arbitration before the American Arbitration Association (Commercial Arbitration and Mediation Center for the Americas Mediation and Arbitration Rules). Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator. The sole remedy that can be awarded to the Client in the event that an award is granted in arbitration is limited to a maximum of the Health Coaching Services Fees actually paid by the Client to the Coach. Without limiting the generality of the foregoing, no award of consequential or other damages, unless specifically set forth herein, may be granted to the Client. This agreement shall be construed according to the laws of the State of North Carolina. In the event that any provision of this Agreement is deemed unenforceable, the remaining portions of the Agreement shall be severed and remain in full force.